In regards to returns, exchanges, and cancellations

Our service offers made-to-order production, so as a general rule we can not accept cancellations or make refunds after an order has been made. Additionally, we do not accept any product returns or exchanges requested by a customer after delivery.
Please use our service after carefully confirming the Disclaimer (※in Japanese).

Inquiry by telephone is here


9:00 am - 18:00 pm (Mon-Fri)