In regards to returns, exchanges, and cancellations
Our service offers made-to-order production, so as a general rule we can not accept cancellations or make refunds after an order has been made. Additionally, we do not accept any product returns or exchanges requested by a customer after delivery. Please use our service after carefully confirming the Disclaimer (※in Japanese).
Inquiry by telephone is here
9:30 am - 18:00 pm (Mon-Fri)